Shipping & Returns

Shipping Policy

Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email once your order has shipped, including your tracking number.

Domestic Shipping (United States)

Shipping Method	Estimated Delivery	Cost
Standard Shipping	5–8 business days	$6.99 (Free over $75)
Expedited Shipping	2–3 business days	$14.99
Overnight Shipping	Next business day	$29.99

International Shipping

We ship to most countries worldwide. International shipping rates are calculated at checkout based on your location and order weight. Please note:

• International orders typically arrive within 10–21 business days
• Customs fees, import duties, and taxes are the responsibility of the customer
• We are not responsible for delays caused by customs processing
• Some countries may have restrictions on certain product types

Order Tracking

Once your order ships, you'll receive an email with your tracking number. You can track your order directly through the carrier's website or by logging into your account on our site.

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Return Policy

Our 30-Day Return Guarantee

We want you to love every product you receive from Rooted Within Wellness. If you're not completely satisfied, we accept returns on unopened, unused products in their original packaging within 30 days of delivery.

How to Initiate a Return

1. Email us at hello@rootedwithinwellness.com with your order number and reason for return
2. We'll send you a return authorization and shipping instructions within 1–2 business days
3. Pack your items securely and ship them back to us
4. Once received and inspected, your refund will be processed within 5–7 business days

Non-Returnable Items

• Opened or used products (for hygiene and safety reasons)
• Digital products and downloadable content
• Gift cards
• Sale items marked as final sale

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery with photos of the issue. We will send a replacement or issue a full refund — your choice, no questions asked.

Refund Processing

Refunds are issued to your original payment method. Please allow 5–7 business days for processing after we receive your return, plus additional time for your bank or card issuer to post the credit.